AI agents for Logistics
Freight forwarders, 3PLs and transport companies run on email, WhatsApp and spreadsheets. Most of that traffic is routine: status checks, quote requests, documents and delay updates. AI agents can handle the routine and hand your people only the exceptions.
Problems we solve
Each solution is built on your systems and your data, with people approving anything that matters.
Customer service checks the TMS or carrier portal for every "where is it?" email, call and WhatsApp, then replies one at a time.
An agent reads each incoming message, looks up the shipment in your TMS or carrier feeds, and replies with status and ETA. Anything unusual goes to a person.
Routine status questions answered in minutes, around the clock. Your team works on exceptions only.
A rep reads the RFQ, checks rate sheets, builds the quote in Excel and emails it back hours or days later.
An agent extracts lanes, weights, dimensions and dates from the request, applies your rate card and rules, and drafts the quote for a person to approve.
Same-day quotes. Faster replies win more business.
Staff key data from bills of lading, proofs of delivery and carrier invoices into your systems by hand.
An agent reads each document, extracts the fields, matches it to the right shipment, updates your system and flags mismatches.
Less data entry, fewer billing errors, faster invoicing.
Delays are discovered late, and someone manually emails customers and chases carriers.
An agent watches shipment milestones, tells customers about delays before they ask, and drafts carrier follow-ups.
Fewer angry calls and a team that stays ahead of problems.
How we work
Your biggest time and cost drains, where AI agents fit, and the sensible first step.
We map how work really gets done and rank the top 3 to 5 agent opportunities by the hours and money they save.
A working agent, live on your real systems and data, with the time and cost it saves measured.
We run, monitor and improve your agents, and add new ones as your business finds more work to hand over.
In a 45-minute discovery call we map where AI agents fit in your business, what it would take, and roughly what it would save.
45 minutes · $30, credited to your Audit
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